Cut the crap

by Danielle Cooley

At the 2011 Content Strategy Forum in London, Ove Dalen (@ovedalen) presented the first real case study I’d seen showing the amazing potential of decreasing the amount of content on a web site. 

The slideshare isn’t rendered terribly well, but James Perrin (@Koozai_James) posted a nice recap shortly after the event. (2nd story on the page) In short, they removed 80% of the site’s content and saw a 100% conversion increase. Wow.

Less... on my phone?

by Danielle Cooley

Who needs all of the complexities of a smartphone? 

Well, a lot of us, admittedly. But does your kid? Does your grandmother? No. And there isn’t a lot out there for them. 

OwnPhone saw the need for a simple phone, with a lot LESS stuff, and created a business plan.

Just a simple phone that places and receives calls. No browser. No games. No maps. No voicemail. Clearly-labeled with a maximum of 12 pre-stored numbers to call.

I think this is brilliant. I see this being useful for parents wanting to be able to communicate with their kids without giving them all of the features of a smartphone. (Photo buttons coming soon, which makes it great even for preschoolers.) Or for the elderly who just need a phone for emergencies. Or for anyone who just wants to unplug for a while but still be able to be reachable for critical situations or just to check on the kids without the temptation of email and Bejeweled at their fingertips.

Pricing is a little high, imo, but they are just getting started. I look forward to seeing this in the US soon.

Can you say "Hell yeah!" to that content?

by Danielle Cooley

In his Inc. article titled "The Best Way to Make a Decision," Jeff Haden shares Derek Sivers’s “HELL, YEAH! or no” method for making decisions in business and life.  

It’s also a good way to determine whether the content or feature you’re considering is worth including. A “Well, someone might use that sometime…” is just not good enough. 

If you can’t say “HELL, YEAH!” this will help our customers achieve their goals, then skip it.

What not to do

by Danielle Cooley

Great anti-example from Gerry McGovern at Lean UX Denver 2012. Thanks to Timothy Whalin for taking and sharing the photo!

(Sometimes I worry this might just turn into a Gerry McGovern fansite, but then again, that might not be so terrible.)